We're open until 6:00p EST

Store Policies

Home Delivery

Home delivery is available for purchases of bicycles within the City of Toronto. Bikes can only be delivered to the billing address associated with each order. For parts and accessories, Ride Away Bikes continues to offer free shipping on orders over $500.

If you are purchasing accessories along with your bike we can install them for you. Just add in the comments what you would like us to do. Once your order is placed someone will reach out to you by phone or email to let you know when your order will be delivered.

Online Shopping


Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly.

We will email you once your order is received in our system and is being processed. You will receive another email confirming when your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store.

Unless special arrangements are made in advance, orders must be picked up within 30 days or a 10% restocking fee will be charged with balance returned to in-store credit under your customer account.

Online Bicycle Purchases


We are not able to ship bicycles purchased online. However all the bicycles on our website are available Click and Collect. Find the bike and size you want, and order it online. You can also pick the location of your choice for pick-up and have it ready and waiting for you when you arrive at the store. If you would like to add accessories and have them installed, simply add them to the cart and write in the notes what you would like installed.