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Store Policies

Online Shopping

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly.

We will email you once your order is received in our system and is being processed. You will receive another email confirming when your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store.

Unless special arrangements are made in advance, orders must be picked up within 30 days or a 10% restocking fee will be charged with balance returned to in-store credit under your customer account.

Online Bicycle Purchases

We are not able to ship bicycles purchased online. However all the bicycles on our website are available Click and Collect. Find the bike and size you want, and order it online. You can also pick the location of your choice for pick-up and have it ready and waiting for you when you arrive at the store. If you would like to add accessories and have them installed, simply add them to the cart and write in the notes what you would like installed.